# EducUp — /en/florida-resident-customer-representative-license

URL: https://www.educup.com/en/florida-resident-customer-representative-license

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Florida Resident Customer Representative License | EducUp

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State professional guide

# Florida Resident Customer Representative License

Official Florida requirements for the 4-40 Resident Customer Representative license, including qualification, examination, fingerprints, appointment, and continuing education.

[Explore programs](#available-programs) [See requirements](#requirements)

Your professional stage

[**Get licensed**Pre-licensing and preparation](/en/pre-licensing-for-insurance-in-florida)[**Renew a license**Continuing education](/en/continuing-education-for-insurance-in-florida)

Accredited programs

## What you need to know

Official Florida requirements for the 4-40 Resident Customer Representative license, including qualification, examination, fingerprints, appointment, and continuing education.

Last reviewed July 30, 2026

### Overview

The 4-40 license is for a salaried employee of a general-lines agent or agency who handles specified property-and-casualty business under a licensed and appointed general-lines agent’s supervision.

Evidence[Florida Department of Financial Services](https://www.myfloridacfo.com/docs-sf/insurance-agents-and-agency-services-libraries/agents-docs/licensure/agents-adjusters/4-40-resident-customer-representative332ddeb4-13d4-4c18-90f8-e105361c41a3.pdf?sfvrsn=c31941aa_1 "4-40 Resident Customer Representative qualification sheet")

### Steps to obtain it

1.  01
    
    #### Confirm personal eligibility
    
    Be at least 18, be a U.S. citizen or legal alien with work authorization, and not hold another-state resident license. Florida residents qualify; DFS also describes a narrow route for residents of a bordering state employed in Florida for at least six months by a licensed and appointed Florida general-lines agent.
    
2.  02
    
    #### Complete a qualifying route
    
    Within four years before applying, earn one of the DFS-approved customer-service or insurance designations listed in the qualification sheet, or hold a qualifying degree with at least nine insurance credit hours in property, casualty, and inland marine insurance.
    
3.  03
    
    #### Apply and submit fingerprints
    
    Complete the online application and fees, provide proof of the qualifying prerequisite, and submit fingerprints through the DFS-approved vendor. DFS does not accept fingerprint results from other vendors or states.
    
4.  04
    
    #### Complete testing and monitor MyProfile
    
    Submit the qualification proof and monitor deficiencies and approval in MyProfile. The current DFS sheet expressly says the state licensing examination is no longer a way to qualify for 4-40.
    

Evidence[Florida Department of Financial Services](https://www.myfloridacfo.com/docs-sf/insurance-agents-and-agency-services-libraries/agents-docs/licensure/agents-adjusters/4-40-resident-customer-representative332ddeb4-13d4-4c18-90f8-e105361c41a3.pdf?sfvrsn=c31941aa_1 "4-40 Resident Customer Representative qualification sheet")[Florida Department of Financial Services](https://www.myfloridacfo.com/division/agents/licensing/agents-and-adjusters/fingerprinting-information "Fingerprinting information")[Florida Department of Financial Services](https://www.myfloridacfo.com/division/agents/licensing/agents-and-adjusters/fees "Fees and payment methods")

### Key requirements

Standard qualifying route

**Approved designation within 4 years, or qualifying 9-credit degree**

State examination

**No; the state licensing examination is no longer a qualifying route**

Current published government fees

**$50 application + $5 license ID; $44 exam when required; $49.50 fingerprints plus applicable county tax; $60 resident appointment where applicable**Fees are nonrefundable and can change. Confirm the amount displayed by DFS and its vendors before paying.

Appointment and authority

**The representative must be appointed by one licensed general-lines agent or agency and transact business under that appointing agent’s authority and supervision.**

Evidence[Florida Department of Financial Services](https://www.myfloridacfo.com/docs-sf/insurance-agents-and-agency-services-libraries/agents-docs/licensure/agents-adjusters/4-40-resident-customer-representative332ddeb4-13d4-4c18-90f8-e105361c41a3.pdf?sfvrsn=c31941aa_1 "4-40 Resident Customer Representative qualification sheet")[Florida Department of Financial Services](https://www.myfloridacfo.com/division/agents/licensing/agents-and-adjusters/fees "Fees and payment methods")[Florida Department of Financial Services](https://www.myfloridacfo.com/division/agents/licensing/agents-and-adjusters/fingerprinting-information "Fingerprinting information")

### Renewal and maintenance

Complete 10 CE hours biennially: DFS currently assigns the 4-hour 5-220 Law and Ethics update plus 6 elective hours. Monitor MyProfile for the generated requirement. The license expires after 48 months without an appointment.

Evidence[Florida Department of Financial Services](https://www.myfloridacfo.com/docs-sf/insurance-agents-and-agency-services-libraries/agents-docs/licensure/agents-adjusters/4-40-resident-customer-representative332ddeb4-13d4-4c18-90f8-e105361c41a3.pdf?sfvrsn=c31941aa_1 "4-40 Resident Customer Representative qualification sheet")[Florida Department of Financial Services](https://www.myfloridacfo.com/division/agents/licensing/agents-and-adjusters/continuing-education "Continuing education requirements")

### Before you apply

Do not buy exam preparation as a substitute for the approved designation or degree route: DFS says the state exam no longer qualifies an applicant. Confirm that the credential appears on the current DFS list and verify current fees.

Evidence[Florida Department of Financial Services](https://www.myfloridacfo.com/docs-sf/insurance-agents-and-agency-services-libraries/agents-docs/licensure/agents-adjusters/4-40-resident-customer-representative332ddeb4-13d4-4c18-90f8-e105361c41a3.pdf?sfvrsn=c31941aa_1 "4-40 Resident Customer Representative qualification sheet")[Florida Department of Financial Services](https://www.myfloridacfo.com/division/agents/licensing/agents-and-adjusters/fees "Fees and payment methods")

Available in Florida

## Courses and programs

5 options

[

Package · Accredited programs

### Florida 440 Customer Representative CE

10 credit hours

View package](/en/courses/bundles/Florida-440-Customer-Representative-CE?state=Florida)[

Course · Accredited programs

### Essential Law for the Claims Professional

6 credit hours

View course](/en/courses/details/Essential-Law-for-the-Claims-Professional?state=Florida)[

Course · Accredited programs

### Insurance Fraud in Florida

4 credit hours

View course](/en/courses/details/Insurance-Fraud-in-Florida?state=Florida)[

Course · Accredited programs

### 2025-2026 Law and Ethics Update: 220

4 credit hours

View course](/en/courses/details/2025-2026-Law-and-Ethics-Update:-220?state=Florida)[

Course · Accredited programs

### FL 4-40 Customer Representative Pre-License

40 credit hours

View course](/en/courses/details/FL-4-40-Customer-Representative-Pre-License?state=Florida)

Explore your path

## Related guides

[Licenses in Florida](/en/licenses-in-florida)[Insurance in Florida](/en/insurance-in-florida)

Straight answers

## Frequently asked questions

Is the Florida state examination required?

No; the state licensing examination is no longer a qualifying route

Evidence[Florida Department of Financial Services](https://www.myfloridacfo.com/docs-sf/insurance-agents-and-agency-services-libraries/agents-docs/licensure/agents-adjusters/4-40-resident-customer-representative332ddeb4-13d4-4c18-90f8-e105361c41a3.pdf?sfvrsn=c31941aa_1 "4-40 Resident Customer Representative qualification sheet")[Florida Department of Financial Services](https://www.myfloridacfo.com/division/agents/licensing/agents-and-adjusters/continuing-education "Continuing education requirements")

What continuing education applies?

10 hours biennially: 4-hour 5-220 update + 6 electives

Evidence[Florida Department of Financial Services](https://www.myfloridacfo.com/docs-sf/insurance-agents-and-agency-services-libraries/agents-docs/licensure/agents-adjusters/4-40-resident-customer-representative332ddeb4-13d4-4c18-90f8-e105361c41a3.pdf?sfvrsn=c31941aa_1 "4-40 Resident Customer Representative qualification sheet")[Florida Department of Financial Services](https://www.myfloridacfo.com/division/agents/licensing/agents-and-adjusters/continuing-education "Continuing education requirements")

Does issuance alone authorize me to transact insurance?

The representative must be appointed by one licensed general-lines agent or agency and transact business under that appointing agent’s authority and supervision.

Evidence[Florida Department of Financial Services](https://www.myfloridacfo.com/docs-sf/insurance-agents-and-agency-services-libraries/agents-docs/licensure/agents-adjusters/4-40-resident-customer-representative332ddeb4-13d4-4c18-90f8-e105361c41a3.pdf?sfvrsn=c31941aa_1 "4-40 Resident Customer Representative qualification sheet")[Florida Department of Financial Services](https://www.myfloridacfo.com/division/agents/licensing/agents-and-adjusters/continuing-education "Continuing education requirements")

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